Showing posts with label FedEx. Show all posts
Showing posts with label FedEx. Show all posts

Wednesday, April 22, 2009

FedEx Knows....

Yesterday I posted about the speedy service I received from FedEx after mailing an overnight letter to Brian in the Dominican Republic.  Today I noticed there was a new comment.  I looked, and it was from "FedEx Dolores".  She said they appreciated my business, and was glad I had a good experience.

Question.  How did FedEx know that I had written about them on my blog?  I would think they would have better things to do than monitor blog posts.  Robert thinks they probably have a computer program that looks for their name, and then a human writes a response if one is needed. I guess that sounds logical.

I'm conflicted about how I feel about this.  On the one hand, I think it's kind of cool that I got a comment from "FedEx Dolores".  On the other hand, it's kind of big brotherish, you know?

Well, since this post will probably come to their attention too, maybe "FedEx Dolores", or "FedEx Bob", or FedEx Whoever" can tell me if Robert's theory is right.  Was I discovered by a computer program.  Inquiring minds (mine) would like to know. 

Tuesday, April 21, 2009

Hooray for FedEx!!

I had to mail Brian a new debit card (our bank changed).  I was a little leery about sending it through the post office - not on our end, but on the Dominican Republic end.  So I decided to send it by FedEx - two day delivery.  Expensive, yes, but safer to mail to a country that has a lot of problems with credit card fraud (as we know from experience). Yesterday I went to the FedEx office, and the nice FedEx lady said they could get it there by Tuesday or Thursday.  I asked which was cheaper and she said Tuesday (go figure), so that's what I chose.

I just checked the tracking number, and my letter, which left Katy at 12:25p.m. on Monday was delivered to the Mission Office in Santo Domingo, Dominican Republic at 3:35p.m. today!  And they are an hour ahead of us!  I sometimes have complaints about letter delivery, but I have only one thing to say right now:

FedEx, you ROCK!!!

Now we'll see how long it takes the zone leaders to get the letter to Brian....